This policy explains what personal data we process when you visit burnev.com or use the app at app.burnev.com (together, “Burn EV”), why we use it and what rights you have.
1. Data controller
The data controller is Albert Huerta Bernal, trading as BurnEV. For any privacy question you can email us at info@burnev.com.
2. What data we process
- Website visitors: browsing data (pages visited, device and browser type, approximate location) through Google Analytics, only if you accept statistics cookies.
- App users: email, username and password (stored encrypted); the ranges you create; your practice activity (answers, stats, ELO and achievements) and your preferences.
- Leaderboard and profile: if you appear on the season leaderboard, other users can see your username, your ELO and the achievements you feature on your profile.
- Schools: if you’re a coach, we process the emails of the students you invite. If you’re a student, the coach who invites you knows your email and the status of your invitation.
- Payments: handled by Stripe. We only receive information about your subscription (plan, status, amount and country for tax purposes), never your full card details.
- Support: the messages you send us and any information you include in them.
3. Why we use it and on what legal basis
| Purpose | Legal basis |
|---|---|
| Creating and managing your account and providing the service (editor, practice, viewer, schools) | Performance of a contract |
| Managing subscriptions and payments | Performance of a contract and legal obligations (tax and accounting) |
| Answering your support requests | Performance of a contract or legitimate interest |
| Sending you service notices (changes, security, billing) | Performance of a contract |
| Measuring website usage with Google Analytics | Your consent, which you can withdraw at any time |
| Protecting the platform against fraud and abuse | Legitimate interest |
We do not make automated decisions with legal effects on you, and we do not sell your data to third parties.
4. How long we keep it
- Account data, for as long as your account is active. If you delete it, we erase your data except what we are legally required to keep.
- Billing data, for the period required by tax and commercial law.
- Google Analytics data, for a maximum of 14 months.
- Support messages, for as long as needed to handle your request and then for the statutory limitation period for potential claims.
5. Who we share it with
We only share data with providers we need to run the service, acting as data processors:
- Hostinger: hosting for the website and the app.
- Stripe (Stripe Payments Europe, Ltd.): payment processing.
- Google (Google Ireland Ltd.): web analytics, only with your consent.
We may also disclose data to public authorities when required by law.
6. International transfers
Some providers, such as Google and Stripe, may process data outside the European Economic Area. When they do, they rely on appropriate safeguards such as the EU-U.S. Data Privacy Framework or the Standard Contractual Clauses approved by the European Commission.
7. Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability at any time, and withdraw your consent, by emailing us at info@burnev.com. You can also view and change much of your account data directly in the app.
If you believe we have not handled your request properly, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es) or with the data protection authority in your country.
8. Minors
Burn EV is intended for people aged 18 and over. We do not knowingly collect data from minors. If we find that an account belongs to a minor, we will delete it.
9. Security
We apply reasonable technical and organizational measures to protect your data: encrypted connections (HTTPS), passwords stored encrypted and restricted access to our systems.
10. Cookies
We use technical cookies that the website and app need to work, and statistics cookies only if you accept them. You’ll find all the details in our cookie policy, and you can change your preferences at any time from the cookie notice.
11. Changes to this policy
We may update this policy to reflect changes in the service or in the law. The current version will always be published on this page and, if the changes are significant, we will let you know by email or in the app.